Having a once-in-a-month family get-together is refreshing and joyful, but most of all, it strengthens the family’s love and unity. In this anxiety-filled and busy world, family members struggle to have a simple meal together. Their secular jobs, school demands, never-ending household chores, and busy lifestyles force them to have an individualized kind of living; day in, day… Read More »
Were you there with me at the concert? Did you dance and participate in the tremor that rocked the Basset Theatre? Absolutely certain that you, like me, swooned and sang back the chartbusters with Gary – di ba, word for word, with feelings? We were all willing captives of Gary, not wanting to unlock the cell. When he… Read More »
A study done by University of Toronto revealed that about 5.8 million people in Canada experienced some form of food insecurity in 2021; those numbers include 1.4 million children. In Ontario, one in six households (equal to 2.3 million people) were food insecure during the same period. Out of this figure, nearly five percent or over 250,000 households… Read More »
WITH the advent of the Internet Revolution and the growth of social media, every voice, lifestyle and action, once insignificant, trivial and inconsequentially irrelevant, is making headlines. A quiet voice in the shadows could be the stuff of a rally, a protest of major significance. A dominant culture of the community is no longer a guaranteed universally accepted… Read More »
Most people would much rather stay home to everything familiar to them. This is understandable. To be surrounded by family and friends, home is where one is comfortable, wanted, accepted, and loved. Many who do not have the need to transplant themselves elsewhere are fortunate. They continue to enjoy the benefits of being with kith and kin, the… Read More »
When I was a boy, my Nanay would always impress upon my young mind that I had to study hard to escape poverty, or I might become a kubetero. One recent morning, when I was having a coffee chat with Reggie in his home in Chicago, he’s the husband of my sister-in-law, I told him about that kubetero story… Read More »
“You could leave with dreams and expectations that by their nature were counter to your own best interest. Better to go with an open mind and take what comes and see what you can make of it.” – David Guterson, The Final Case. I love the detective/mystery (D/M) genre. My first introduction was Perry Mason, the crime and… Read More »
Despite the return to normalcy in school learning that no longer requires online learning, masking and physical distancing, more students are still struggling and feeling unhappy, nervous, or worried about the future. Around 36,000 students in Grades 6 to 12 took part in a survey (by TDSB, 2021) and the findings are worrisome. Students who reported they were… Read More »
The answer is “Yes,” however, the existential question is, “Can you live without social media?” How social media works: Me: “I prefer mangoes to oranges…” Random Person (hiding behind an anonymous account): “So basically, what you’re saying is that you hate oranges. You also failed to mention pineapples, bananas, and grapefruits. Educate yourself!” You can never win on… Read More »
When interviewing candidates or meeting someone at a professional event, I can tell how involved they are in managing call centres. How? By the words they use. Specifically, I am referring to terminology call center professionals use, such as AHT (Average Handle Time), ASR (Automatic Speech Recognition), CTI (Computer Telephony Integration), and SLA (Service Level Agreement). Code-like acronyms,… Read More »