When interviewing candidates or meeting someone at a professional event, I can tell how involved they are in managing call centres. How? By the words they use. Specifically, I am referring to terminology call center professionals use, such as AHT (Average Handle Time), ASR (Automatic Speech Recognition), CTI (Computer Telephony Integration), and SLA (Service Level Agreement). Code-like acronyms,… Read More »
If Ka Doroy Valencia, dubbed by Associated Press then as one of the most influential journalists in the Philippines during his time (1913 to 1987), had his “Over a Cup of Coffee” column, then we had our “over a bowl of butong pakwan” session in our home. Complete with Marites stories. Woe to the one who did not… Read More »
La Coutts Toronto was a corporate sponsor at the 13th Edition of the International Fashion Encounter, held at Mercedes Benz Downtown Toronto on September 22n. We were there to witness the glorious merger of local & international designers to complete the International Fashion Encounter. “LA COUTTS TORONTO is committed to pushing the boundaries of fashion and redefining… Read More »
Carpe diem (Latin), literally, “Pluck the Day” or “Seize the Day” (English). It is interestingly, the motto of U.S. Army leaders. It means there is an opportunity to seize the day, to alter the future, to improve readiness, to make formations and weapons more lethal, and to regain battlefield superiority over any foe in any domain. However, since… Read More »
Wildflowers play an important role in our ecosystems. Not only they beautify our surroundings, but these plants have also a big impact in soil health to pollination, and to us as humans. Pollinators: like bees, insects, and birds, depend on many species of wildflowers for food. In turn, these pollinators help provide our food. In fact, around 75… Read More »
Working in a newspaper during those early years of martial law in the 70s was not so complicated and fearsome; all the papers had to do was publish “positive stories” about the workings of government and country– and follow Malacañang’s directives. Those martial law years were the heyday for press releases, but some people called them “praise releases.”… Read More »
As I write (Sept 13, 12:45 am), I feel my cheeks damp. Am crying? Quietly, yes. I feel so grateful for the kindness and support of everyone. Our org, The Sinè Institute, will need you all the way as we encourage you to appreciate the Filipino culture and examine the Film industry as a potential career for a… Read More »
These words ring true more than ever today. These words were first written by the novelist and playwright Edward Bulwer-Lytton in “Cardinal Richelieu”, the historical play he wrote in 1839. According to Alison Gee of BBC News, there were previous writers who have expressed the same thought earlier, like Robert Burton, in the early 17th century when he… Read More »
Location: ON L3P 4J6Seeking female applicants only to care for elderly mother. Morning/Day/Evening shiftPay rate $16.55 ro $17.00 per hour/40 hrs per week.Requirements: 1 – 2 years releated work experience, minimum High School certificate, First Aid Certificate, please apply by email with your resume and cover letter to Kannama.caru@gmail.com
Art activities and art appreciation has been known to promote healing, reduce stress and anxiety. While more studies are needed to better understand how art therapy impacts our mental and physical health, there is a growing interest in its efficacy for a broad spectrum of health conditions. In a study conducted by Girija Kaimal, et.al. (2016), they found… Read More »